Service
You have probably heard this expression before: you get what you pay for.
Let me assure you, low prices on car insurance from our local Cincinnati insurance office does not mean broken promises, poor service, or shortcuts when you have a claim.™ Let’s talk about how claims are handled in our office and why so many new clients recommend us over others when it comes to service.
Obviously claims will happen to some of us and that’s why we have insurance. But what happens if you have a claim or an accident that is not your fault? In some instances if you were to call your current agent they may tell you that you need to call the person who caused the accident and deal with their agent or company directly.
Here’s the problem with that. More than likely, you’re not a trained insurance claims adjuster. If not, do you know what to do to handle a claim, especially if there is a problem? Unless you’re a seasoned veteran with having accidents, you will probably need some help.
Clients of our agency get special treatment when it comes to claims. What we do is take you by the hand, from start to finish on your claim, even when it’s not your fault. We call this custom care claims service.
This is an example of what we do. One of our Ohio car insurance clients was driving down the road and was hit from behind. He got out and noticed very little damage to his car, but found out that the person who hit him did not have insurance. So he called our office to let us know about the accident.
In most cases if you are hit by an uninsured driver the odds of collecting any money are slim to none especially if you try to settle the claim yourself. It’s also a bit of a double edge sword if you turn a not at fault accident into your insurance company. Did you know that a not at fault accident can make your car insurance premiums go up?
It doesn’t really seem fair that the insurance company can raise your rates because of the carelessness of another driver, but those are the facts. In some instances it’s actually better to settle the claim in a manner in which I will now describe.
Our agency made a number of phone calls in behalf of our client and finally we were able to get the other party to agree to pay the accident out of pocket. The great ending of the story for our client is that they didn’t have to do anything other than to get an estimate of the damages. We did everything else, from tracking down the person who caused the accident, to collecting the money for the damages caused to our client.
Ask yourself this question: would your current agent do that for you? If you have ever had a not at fault accident or a claim here in the Cincinnati area, did your agent help you with it or did they do nothing? Were you left to fend for yourself?
Our experience in dealing with other local Cincinnati insurance agents or companies is that it’s quite rare for the agent to go to the extent that we do in helping our Cincinnati insurance customers to settle claims or accidents.
But isn’t that the kind of claims service that you really want to have? Our Cincinnati based insurance agency is willing to go above and beyond what is normal in our industry; can you say the same thing about your current local insurance agent?
If you choose our agency, no matter where you live in Ohio, Kentucky, or Indiana, we will provide the best possible service and advice to help you settle claims quickly. If you haven’t had an opportunity to receive a quote from us please take a few moments to compare your options right now.
If you live in the greater Cincinnati area which includes Northern Kentucky give us a call. Our office telephone number is 513-662-7000 or you can call toll-free at 800-998-0662, or use our free online quote request system. We make it easy for you to find the insurance you need at a price that you want to pay. ™
If you do not live in Kentucky, Ohio, or Indiana but you want a lower price on your car or home insurance Click Here to be connected with our national network of highly rated insurance companies willing to offer you the lowest prices on car, home, life, health, and business insurance no matter which state you reside.