Are you insured with: I am getting the Run around Ralph?
You can never reach Run around Ralph, you call but he rarely answers the telephone. (It goes straight to voicemail) You stop in to visit him at his office and the doors are locked. You call to ask a question, and it takes three days for run around Ralph to call you back.
The problem you face is that Run around Ralph has no administrative support help in his office to answer policyholder questions, or make changes to your policy when he’s not in the office. He’s either too cheap, doesn’t see the importance of offering good customer service on your insurance policies, or too new (Watch out when you’re insured with a Wet Willie) in the business to be able to afford any administrative help …he’s a lone Wolf ,and a Jack of all trades but master of none.
When you are insured in Cincinnati with a Run around Ralph you will receive:
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Bad customer service
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Phone calls returned in days versus minutes
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Bad claims service (“I’m not on your side Clyde!”)
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Frustration because of a lack of good service
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Will never hear from your insurance agent unless they want to sell you something
Receiving good customer service in Cincinnati and helpful answers to your questions on your insurance policies can be worth far more than the frustration you will experience if your agent goes by the name Run around Ralph.
So when requesting car insurance quotes in Cincinnati, the first question you might ask is this:
Who will service my insurance policies if I have a question?
If the person selling the insurance policy to you states they will service your account, you might be making the mistake of buying your insurance policies from a Run around Ralph, or if it’s a woman, a Run around Renée.
In contrast our agency, Pathway Insurance Services Inc. has a complete administrative staff, with many years of experience to answer questions about your insurance policies and to make changes when you need them made. We also offer convenient office hours to suit the needs of our clients.
Getting a cheap price on car insurance in Cincinnati might seem like a good idea initially. But if you find out that your agent is actually named Run around Ralph, or Run around Renée you are not going to get good customer service on your insurance policies in Cincinnati.
Would you like to be insured with a local insurance agency in Cincinnati that goes above and beyond the call of duty? Click Here to begin the process by receiving your online car insurance quotes in Cincinnati.