Pathway Insurance

Sassy Sally is probably one of the worst insurance agents in Cincinnati because she is rude, she likes to argue with customers, and she’s not very helpful. 

(Are you getting bad customer service from your insurance company in Cincinnati?  Click here to start the process of receiving good customer service in Cincinnati.)

Helpless Hal is the exact opposite of Sassy Sally, but the poor fellow just can’t seem to get anything straight for customers.  You tell him you want a $250 deductible on your car insurance in Cincinnati and he gives you a $500 deductible instead. (You normally find this out when you have a claim with the higher deductible.)

You ask him to mail out new ID cards and you never get them.  You ask him to find out why you got a rate increase on your car insurance in Cincinnati and he never returns your phone calls.  Helpless Hal is a good guy but a bad insurance agent in Cincinnati.

Good customer service is hard to find in this day and age.  All of us have had experiences with a Sassy Sally or a Helpless Hal in products or services that we purchase.  Most companies put more emphasis on profits that can be made for the company and less importance on hiring the best and most qualified people for the job.

If you are considering purchasing new car insurance in Cincinnati, what are the warning signs that you are insured with Helpless Hal or Sassy Sally?

• When you bought your Cincinnati insurance policy the premium is more than what they quoted.
• Multiple mistakes are made on your quotes with no apologies from the agent.
• You never got your insurance policies or ID cards.
• Your bills are never the same and do not show up on time.
• You changed bank accounts and the agent forgot to notify the insurance company causing you to bounce checks and then they have the nerve to blame it on you!
• The agent or their assistants are rude to you or treat you like a child when you ask questions. (If that’s happening from the beginning do you think that will improve over time or get worse?)
• You made your payment in the agent’s office and they never sent the money to the insurance company and your policy lapsed!
• Your mortgage company bought extra homeowners insurance for you (and made you pay for it.)Because your Cincinnati insurance agent forgot to send a notice to your bank that you have homeowners insurance.
• Your car loan payment is increased because your insurance agent forgot to send a notice to your bank.
• You asked for full coverage on your car insurance in Cincinnati, and after an accident happens you discover that you only have liability coverage.
• Your agent forgot to add your brand-new car to your policy and then you wrecked it 45 days later.
• Your agent gave you bad advice and your claim is denied.
• You have a problem with a claim and your agent totally ignores you.
• Your premium increases and your agent can’t shop the market for you.
• You do not receive return phone calls from your insurance agent in Cincinnati.
• You receive two different answers for the same question from two different people working in your insurance agent’s office in Cincinnati.

Our local insurance agency in Cincinnati believes in old-school customer service.  In fact our Moto is “Service the way it used to be.”™

We have one of the best customer service teams in the area. What does that mean for you?  When you call with questions or problems you will find our agents and customer service representatives in Cincinnati are helpful, courteous, and we go the extra mile for our customers.

When shopping for car insurance in Cincinnati, don’t make the mistake of placing more emphasis on the price of the insurance, because this old saying is perfectly true:

Sometimes you get what you pay for.                    

Would you like to be insured with a Cincinnati insurance agency that goes beyond the call of duty? Take the first step by clicking here to obtain instant online car insurance quotes in Cincinnati.

Are you insured with:  I am getting the Run around Ralph? 

You can never reach Run around Ralph, you call but he rarely answers the telephone. (It goes straight to voicemail) You stop in to visit him at his office and the doors are locked.  You call to ask a question, and it takes three days for run around Ralph to call you back.

The problem you face is that Run around Ralph has no administrative support help in his office to answer policyholder questions, or make changes to your policy when he’s not in the office.  He’s either too cheap, doesn’t see the importance of offering good customer service on your insurance policies, or too new (Watch out when you’re insured with a Wet Willie) in the business to be able to afford any administrative help …he’s a lone Wolf ,and a Jack of all trades but master of none.

When you are insured in Cincinnati with a Run around Ralph you will receive:

Bad customer service

Phone calls returned in days versus minutes

Bad claims service (“I’m not on your side Clyde!”)

Frustration because of a lack of good service

Will never hear from your insurance agent unless they want to sell you something

Receiving good customer service in Cincinnati and helpful answers to your questions on your insurance policies can be worth far more than the frustration you will experience if your agent goes by the name Run around Ralph.

So when requesting car insurance quotes in Cincinnati, the first question you might ask is this:

Who will service my insurance policies if I have a question?

If the person selling the insurance policy to you states they will service your account, you might be making the mistake of buying your insurance policies from a Run around Ralph, or if it’s a woman, a Run around Renée.

In contrast our agency, Pathway Insurance Services Inc. has a complete administrative staff, with many years of experience to answer questions about your insurance policies and to make changes when you need them made.  We also offer convenient office hours to suit the needs of our clients.

Getting a cheap price on car insurance in Cincinnati might seem like a good idea initially.  But if you find out that your agent is actually named Run around Ralph, or Run around Renée you are not going to get good customer service on your insurance policies in Cincinnati.

Would you like to be insured with a local insurance agency in Cincinnati that goes above and beyond the call of duty?  Click Here to begin the process by receiving your online car insurance quotes in Cincinnati.

Do you have your cars or home insured with Small claims are Great Nate? (Because Nate will raise your rate?)

Here’s the problem with an agent like small claims are great Nate.

Nate wants you to turn in every claim that you call about, or at least he wants to document every claim that you cause in Cincinnati so he can increase your rates even if your insurance company doesn’t pay a dime!

This is completely true. Certain companies such as GEICO, Progressive Direct, and other companies that offer consumers the option to buy car insurance direct in Cincinnati require their call center agents to document accidents or claims that their clients cause and call about.

So let’s say you have a minor fender bender and are wondering if you should turn in the claim to the insurance company.  When you call and speak to small claims are great Nate, he has already notated your client file that you had an accident so that your insurance company can take the appropriate action later.

Just so we’re clear: Taking the “appropriate action” later means that you will get a big fat juicy rate increase on your car insurance.)

Don’t believe for a second that all local insurance agents in Cincinnati have “your back“.

Certain insurance companies who employee Wanda or Waldo, the one-hit wonders, (captive companies-click here to see the list of insurance agents who can only offer car insurance in Cincinnati from one company.) also require their agents to notify your company so that they can properly “underwrite” your risk to the company. (Again that means you will get a big fat juicy rate increase on your car insurance in Cincinnati or you will get canceled!)

This is how our agency is different:

We tell you the truth:  Not all claims should be turned into your insurance company…Why???

A few minor claims or accidents within a short period of time will make you a high risk driver and you might have to buy high risk insurance in Cincinnati!  The difference in price on your car insurance when you are a high risk driver in Cincinnati can be as much is 10 times or more!!

Nate, who thinks all claims are great, gets to raise your rate when you have claims.  We do not believe that’s so great. (For you as a client.)

Along with the Claims Advocacy Program, ™ we offer claims advice on small accidents because truthfully some claims should never be reported to your insurance company in Cincinnati. (On the other hand there are some seemingly minor claims that should be reported to the insurance company. So prior to attempting to handle a claim yourself make sure you receive professional advice.)

If you are not currently with Pathway Insurance, click here to take the first step by receiving the best auto insurance quotes in Cincinnati.

Copyright 2010 Pathway Insurance Services, Inc. All rights reserved. Reproduction or translation of any part of this information without permission of Pathway Insurance Services, Inc. is unlawful.

Do you enjoy putting on your boxing gloves and going toe to toe with your insurance company when you have a problem with your next claim?  If so “I’m not on your side Clyde” is the perfect agent for you in Cincinnati, let’s see why:

“I’m not on your side Clyde” will not lift a finger to help you with claims.

This is what Clyde, who’s not on your side will say to you when you have an accident in Cincinnati and need help:

That’s not my department to help you with claims, that’s why we have a claims department.

From personal experience I can tell you that there isn’t anything more frustrating than trying to fight an insurance company to get them to pay a claim! 

What are you saying Jack? Are there companies selling car insurance in Cincinnati that will give you the impression that they are fighting you or perhaps intentionally delaying paying your claim? 

Absolutely, and you will find out quite quickly whether or not your Cincinnati insurance agent goes by the nickname “I’m not on your side Clyde” because they will not lift a finger to help you in any way to resolve your claim.

Clyde, just sells car insurance in Cincinnati and he is really too busy selling insurance policies to new customers to be bothered with helping you with a claim.

Is that how you want to be treated if you need help with a claim?  Do you want your agent to brush you off when you really need help, or do you want an agent that promises to help you with all legitimate claims?

Our agency, offers a Claims Advocacy Program. ™

When you have a car insurance claim in Cincinnati, regardless of fault, we will take you step by step through the claims process.  We will in a sense hold your hand, and even negotiate with insurance companies on your behalf! (Some exceptions apply)

How valuable is this program to you?  If you have ever had a claim and then had the insurance company seemingly stonewall your claim, this service would have been invaluable to you. 

Please note how one family endured a bad claims experience in Cincinnati and how the Claims Advocacy Program. ™ helped to settle the claim.

Steve was rear-ended by another person who was at fault. Steve files a claim against the other company and a week goes by and he doesn’t hear anything from the insurance company so he calls to find out the status of the claim.  The claims adjuster tells Steve that he has not obtained a statement from their client. Two weeks go by and Steve calls the insurance company again. 

He is told the same story. A few additional weeks go by and the rental car company takes Steve’s car back.  Now Steve is without a car and borrows a friend’s car to get back and forth.

Steve calls many times over the next several months and is told the exact same thing by the claims adjustor…we can’t get a hold of our client to get his statement so we can’t settle your claim. 

Finally after 4 months Steve calls me out of sheer desperation.  He explains the situation and I immediately contact the company and within 1 hour the claim is settled and a check was sent the next day to Steve!!

Why did it take more than 4 months for this claim to be settled, and why was our intervention (The Pathway Claims Advocacy Program) instrumental in settling Steve’s claim in just 1 hour?

The claims adjuster completely dropped the ball, and we were able to fix this problem for Steve by our direct intervention.  That’s why families in Cincinnati need a strong claims advocate standing up for their policyholders.

Our claims service is the best in Cincinnati.

If you are not currently with Pathway Insurance, click here to take the first step by receiving the best auto insurance quotes for Cincinnati drivers.

Copyright 2010 Pathway Insurance Services, Inc. All rights reserved. Reproduction or translation of any part of this information without permission of Pathway Insurance Services, Inc. is unlawful.

Wanda or Waldo are captive insurance agents in Cincinnati and they can only sell through one company. 

That’s a big disadvantage to you as a customer for two reasons:

First, if you buy car insurance from Wanda or Waldo, they can’t guarantee low auto insurance rates in Cincinnati for as long as you need your insurance.  Why?

Insurance companies are always “fine tuning” or adjusting their premium rates in Cincinnati. That means you are likely to get hit with a rate increase on car insurance in Cincinnati.  Isn’t that why you’re shopping for car insurance in Cincinnati right now?

Second, if you’re shopping for auto insurance in Cincinnati with Wanda or Waldo they can only quote one company. That’s a big disadvantage to you as well. There isn’t one single insurance company in Cincinnati that can offer the best price for every insurance product.

In contrast our agency, Pathway Insurance, an independent insurance agency, can offer auto insurance quotes in Cincinnati from the top 20 companies doing business in the Tri-State area.

How do you know if Wanda or Waldo the one-hit wonders work for an insurance company that only allows them to sell car policies in Cincinnati through one company?

Take a look at the list below to see if you are receiving quotes from insurance agents in Cincinnati who can only sell through one company:

GEICO, Progressive Direct, State Farm, Allstate, Nationwide, Farmers, Liberty Mutual, AARP, Safe Auto, Esurance, Sentry, 21st Century, Amica, Acceptance Insurance, Shelter Insurance, Safeco Direct, Travelers Direct, Hartford Direct, The General, California Casualty and Kentucky Farm Bureau Insurance.

Because Wanda or Waldo are one-hit wonders, they can’t help you when the company they sell for raise your car insurance rates in Cincinnati.

On the other hand our agency can help you secure low insurance rates in Cincinnati on a long term basis. Not only can we obtain auto and home insurance rates in Cincinnati from many companies, we can do it in the blink of an eye using our online car insurance rate engine that can quote companies offering the lowest prices on car insurance in Cincinnati.

Click here to receive your instant online auto rate quote for Ohio drivers.

If you have already requested auto insurance quotes from our agency why not take a few moments to give us a call?  If for some reason you have not received your quotes please e-mail Jack@pathwayinsurance.net or call our office at 513-662-7000.

Copyright 2010 Pathway Insurance Services, Inc. All rights reserved. Reproduction or translation of any part of this information without permission of Pathway Insurance Services, Inc. is unlawful.